Privacy policy.

At Mastronardi Legal your privacy is important to us and we are committed to protecting the personal information and sensitive information you provide. This Privacy Policy outlines our practices and policies regarding the collection, use and disclosure of your personal information and sensitive information.

Our Privacy Policy will be updated from time to time and without notice. You should review the terms of this Privacy Policy periodically so that you are aware of how we will collect, use and disclose your personal information and sensitive information. By using our website, you consent to the collection and use of your personal information as outlined by us below.

A copy of this Privacy Policy can be requested by emailing us at admin@mastronardilegal.com.au or phoning (02) 6800 2660.

This Privacy Police was last updated on 21 January 2021.  

What is personal information and sensitive information?  

Personal information and sensitive information is defined in the Privacy Act 1988 (Cth).

Personal information includes information or an opinion (whether true or not) about an identified individual (or an individual who is reasonably identifiable) whether the information or opinion is recorded in a material form or not.

Sensitive information includes information regarding an individual’s racial or ethnical origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade associate, membership of a trade union, sexual preferences or practices, criminal record, and health information.

Why do we collect your personal information or sensitive information?

We collect your personal information for the primary purpose of providing legal services to you, providing information to our clients and for marketing purposes. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

We may collect sensitive information from you for the primary purpose of providing legal services to you. If we collect sensitive information from you it will not be used for any other purpose then providing legal services to you, except in circumstances specified in the Privacy Act 1988 (Cth).

When we collect personal information or sensitive information from you, we will where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

What types of personal information do we collect?

The types of personal information we collect from you when you make an enquiry about our services or you engage our services may include: -

  • your first and last name;

  • any other names you have bene known by;

  • your phone number, address and email address;

  • your date of birth;

  • your signature;

  • your bank account details;

  • your employment history;

  • information relating to any businesses you are involved in.

The types of personal information we collect from you if you use our website may include: -

  • cookies, usage data, IP addresses;

  • the date and time you visited our website;

  • the pages you visited on our website;

  • how you were referred to our website;

  • the time spent on each page of our website.  

Our website does not automatically collect your name or email address. This information is only provided to us if you complete a form on our website or provide us any information through our website.

We only collect sensitive information from you if the information is necessary for us to carry out our functions or activities that you have consented to or where we are required or permitted to law to do so. We may collect sensitive information (as defined above) where it is relevant to your legal matter.

When do we collect personal information and sensitive information from you?

We may collect personal information from you if you contact our office to enquire about our services, you engage us to provide legal services to you or you access our website.

We will collect sensitive information from you if you contact our office to enquire about our services or you engage us to provide legal services.

How we collect your personal information?

We may collect personal information from you directly or through another source such as a third-party. When we collect personal information from you directly it may be face-to-face, by phone, electronically or in writing.

You may provide us personal information if:

  • you make an enquiry with us;

  • you are client of our firm;

  • one of our clients has a dispute with you or you are connected to or involved in a matter we are working on;

  • you are applying for employment from us;

  • you supply us goods or services,

  • you provide information using our website (including via cookies).

We may sometimes receive personal information or sensitive information about you from another source.

Our website collects personal information from you when you provide information to us using a form on our website, through Google Analytics, through Squarespace Analytics and other third-party applications used by our website.

Security of your Personal Information

Your personal information is stored electronically (including in our practice management software) and in hard copy (including in our client files). We have implemented policies to protect your personal information and sensitive information from unauthorised access, modification or disclosure and our staff are subject to our confidentiality policy. We are not liable for any unauthorised access to this information.

For personal information or sensitive information provided to us in hard copy in connection with the legal services we provide to you, it will be stored in client files and kept by us for a minimum of 7 years.

Disclosure of Personal Information

We do not sell or trade your personal information or sensitive information.

We may be required to disclose your personal information or sensitive information to provide legal services to you including to: -

  • a Court or tribunal;

  • a financial institution, accountant, financial planner or broker;

  • a barrister or an expert witness;

  • a mediator or mediation service;

  • a law firm who is acting as our agent;

  • a referee whose details you have provided to us when applying for employment with us.

We may also disclose your personal information or sensitive information where required to or authorised by law.

We are not likely to disclose your personal information or sensitive information to an overseas recipient. We are only likely to disclose personal information or sensitive information to an overseas recipient if it is required in the course of legal services we are providing to you. The location of that overseas recipient would depend on your situation.

Access to your Personal Information

You may request access the personal information or sensitive information we hold about you and to update and/or correct the personal information it, subject to certain exceptions.

If you wish to access your personal information, please contact us in writing. We will inform you of the personal information and sensitive information we hold about you within a reasonable time of you making the request. We will not charge any fee for your access request.

To protect your personal information, we may require identification from you before releasing the requested information. We will require photographic identification if you are seeking access to sensitive information.

Maintaining the Quality of your personal information and sensitive information

It is a important to us that your personal information and sensitive information is up to date. We will take reasonable steps to make sure that your personal information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

External links

Our website may contain links to other websites provided by third-party sites. Our Privacy Policy only relates to our website www.mastronardilegal.com.au.

We encourage you to read the privacy statements on any other websites you visit. We cannot be responsible for the privacy policy or practices implemented by a third-party, even if you access a third-party website from our website.

Service Portal 

The Service Portal offered on our website has been created and hosted by LEAP. To view the Privacy Policy for our Service Portal see https://mastronardi-legal-pty-ltd.leapweb.com.au/privacy-policy/.

Cookies

Our website uses cookies. Cookies are data files a website can store on a users hard drive containing information about the user, such as how often you visit our website, what you look at on our website or how you find our website. Cookies allow us to improve our website. A cookie cannot read your hard drive or provide us information about other websites you visit.

Using the web browser on your advice you can choose to enable or disable cookies, warn you before accepting cookies or refuse all cookies.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our privacy policy please contact our Practice Manager Eamon Kendall at eamon@mastronardilegal.com.au